Project management tools are essential for any organization, large or small.

They help keep track of deadlines, tasks, and progress of projects so everyone in the team knows what’s going on.

ClickUp and Jira are two of the most popular project management software on the market, but which one is right for you?

In this article, we’ll compare ClickUp and Jira based on the following criteria to help you decide which tool is best for your organization:

  • Features
  • Ease Of Use
  • Integrations
  • Customer Support
  • Supported Platforms
  • Pricing

Let’s dive in!

ClickUp vs. Jira: An Overview

Before we compare both tools, let’s take a brief overview of each:

What Is ClickUp?

ClickUp is a cloud based collaboration app designed to help companies manage projects more efficiently. It offers a single space for all your work. With the software, project managers can make project plans, assign tasks to their team, and track the progress of their projects.

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ClickUp’s Homepage

ClickUp enables you to track progress and action items across all your work platforms in one place. It also comes with features such as subtasks, task dependencies, and custom views that help you organize and manage your work better.

The app integrates with a variety of popular tools such as Google Drive, Trello, Slack, etc.

What Is Jira?

Jira is a software development platform used by organizations to track, manage, and report on issues related to their software projects.

Jira’s Homepage

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Integrations

Integrations are important for project management tools as they help you extend the functionality of the tool. Both ClickUp and Jira offer a variety of integrations with other apps and services. Let’s take a closer look at the integrations each tool offers:

ClickUp

ClickUp integrates with a wide range of popular applications. It has over 45 native integrations. This allows you to extend the functionality of the tool and better manage your work.

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Integrations in ClickUp

In addition, ClickUp integrates with over 1,000 apps and services via Zapier. The following are some of the most important integrations built directly into ClickUp. To see a full list, you’ll have to visit its websites.

  • Bitbucket
  • Chrome
  • Dropbox
  • GitHub
  • Gitlab
  • GoogleDrive
  • Loom
  • Outlook
  • OneDrive
  • Slack
  • Timecamp
  • Clockify
  • Timeneye
  • Promodone
  • Vimeo
  • YouTube
  • Zoom
  • Zendesk

Jira

Jira software also integrates with a wide range of popular applications and it’s more flexible. It integrates with over 3,000 other programs. Additionally, Jira’s REST API lets you integrate the tool with a wide range of applications.

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Integration in Jira

Jira Software has a lot of add-ons and plugins that you can use to fit your requirements. This will help you save time and be more productive.

The following are some of the most popular ones:

  • Asana
  • Bitbucket
  • Gmail
  • GitHub
  • Gitlab
  • Google Drive
  • Slack
  • Zapier
  • Zendesk

Winner: Jira

When it comes to integrations, Jira wins. It offers more integrations than ClickUp. With hundreds of add-ons and integrations, Jira software is in a league of its own and has an upper hand in the ClickUp vs Atlassian (Jira) discussion. It integrates with over 3,000 other programs and has lots of customizable plugins and add-ons.

Ease of Use

When choosing a project management software, ease of use is a crucial factor. After all, you don’t want to spend hours learning how to use the tool. Let’s see how ClickUp and Jira fare in this area:

ClickUp

ClickUp is designed to be user-friendly and easy to use. The interface is clean and uncluttered, making it easier for you to manage and organize your work.

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Task on ClickUp

Since ClickUp has a high customization level, it requires a little learning curve. It offers a variety of resources to help you get started with the tool, such as video tutorials, a comprehensive user guide, and 24/7 live chat support.

Jira

Non-technical users will probably struggle with Jira. Its user interface is not the friendliest, and the setup can be a bit challenging. Although software developers and engineers won’t have a problem with Jira software, the average person will find it confusing.

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Task on Jira

However, if you’re willing to put in the time to learn how to use Jira, you’ll find that it’s a powerful tool. The tool offers a wide range of documentation and training resources to help users get started.

Winner: ClickUp

When it comes to ease of use, ClickUp wins because its interface is clean and uncluttered, making it easy to use. In contrast, Jira’s user interface isn’t user-friendly and can be difficult to set up for non-technical users.

Customer Support

Any project management app should prioritize customer service so that whenever users run into issues or have any questions, they can get assistance quickly.

Let’s see how ClickUp and Jira fare in this area:

ClickUp

ClickUp company offers standard customer service and support options that include:

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  • FAQs/Forum
  • 24/7 (Live Rep)
  • Knowledge Base
  • Chat
  • Email/Help Desk
  • Phone Support

Customer support will respond promptly to your questions via any of the available channels. The company also provides a wide range of documentation and training resources to help users get started.

Jira

Jira also offers similar levels of customer assistance as ClickUp.

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Jira software company provides the following strong customer support options:

  • FAQs/Forum
  • 24/7 (Live Rep)
  • Information Base
  • Chat
  • Email/Help Desk
  • Phone Support

However, unlike ClickUp this facility is open to only customers with paid plans. Jira offers its own documentation, but if you are not familiar with Agile terminology, it can be difficult to use.

Winner: Draw

In terms of Customer Support, both ClickUp and Jira are almost at the same level. Still, in the ClickUp vs. Jira discussion, you can consider ClickUp a better option due to its simple documentation.

Supported Platforms

For project management apps, cross-platform compatibility is crucial since different team members may prefer to use different platforms. Many team members use mobile devices to manage and view tasks on the go.

Let’s see which platforms ClickUp and Jira support:

ClickUp

ClickUp works on almost all platforms. It is accessible on the following platforms:

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Supported Platforms

For project management apps, cross-platform compatibility is crucial since different team members may prefer to use different platforms. Many team members use mobile devices to manage and view tasks on the go.

Let’s see which platforms ClickUp and Jira support:

ClickUp

ClickUp works on almost all platforms. It is accessible on the following platforms:

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  • Web
  • Windows
  • macOS
  • Linux
  • iOS
  • Android

Furthermore, the project management tool is available as a plugin for Gmail and Outlook.

Jira

Jira comes in both mobile and web-based versions. The following platforms are supported:

  • Web
  • Windows
  • macOS
  • iOS
  • Android

Winner: Draw

Both ClicUp and Jira software offer mobile and web-based versions of their products. However, Jira doesn’t support Linux. Both are available for Android and iOS. You can download these apps on your phone or tablet.

Pricing

Both project management solutions offer free versions and paid plans with advanced functionality. Depending on the features and how many users you have, ClickUp and Jira prices vary.

Here’s a quick comparison of their prices:

ClickUp

Jira

Free Forever plan $0

Free plan $0 for 10 users (always)

Unlimited plan $5 per user/month

Standard plan $7.50 per user/month

Business plan $9 member/month

Premium plan $14.50 per user/month

Business Plus plan $19 per user per month.

Enterprise plan upon request

Enterprise plan upon request

Let’s talk about these plans in more detail.

ClickUp

This tool offers four different pricing plans:  

ClickUp pricing

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Free Forever: This plan is completely free and ideal for personal use. With it, you’ll get unlimited tasks, unlimited projects, unlimited team members, two-factor authentication, collaborative documents, Kanban boards, time tracking, 24/7 support, etc. However, storage is limited to 100 MB and 20,000 items. However, the plan is limited to 100 MB of storage.

Unlimited: It costs $9/user/month if billed monthly and $5/user/month if billed annually. Best for growing teams, it includes everything in the Forever plan as well as advanced reporting, unlimited storage, and integrations. You can also set permissions to grant or restrict access to users and experiment with more than 1,000 automations.

Business: This plan costs $19/user/month if billed monthly and $12/user/month if billed annually. It’s best for mid-sized businesses and includes an unlimited number of tasks, projects, docs, team members, advanced automation, and dashboard features.

Business Plus: This plan starts from $29/user/month if billed monthly and $19/user/month if billed annually. With this plan, you get the same privileges as the Business plan, as well as a few more exclusive features, like custom role generation, team sharing, priority support, admin training, and increased automation.

Enterprise: This plan is custom-priced and best for very large and premium businesses. For a customized quote, users need to contact ClickUp’s sales teams. With this plan, you can expect all the features in the Business Plus plan along with additional functionalities such as white labeling, enterprise API, Single Sign-on (SSO), MSA/HIPAA availability, and guided onboarding.

Jira

Currently, Jira software offers four pricing plans:

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Let’s talk about these plans in more detail.

ClickUp

This tool offers four different pricing plans:  

ClickUp pricing

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Free Forever: This plan is completely free and ideal for personal use. With it, you’ll get unlimited tasks, unlimited projects, unlimited team members, two-factor authentication, collaborative documents, Kanban boards, time tracking, 24/7 support, etc. However, storage is limited to 100 MB and 20,000 items. However, the plan is limited to 100 MB of storage.

Unlimited: It costs $9/user/month if billed monthly and $5/user/month if billed annually. Best for growing teams, it includes everything in the Forever plan as well as advanced reporting, unlimited storage, and integrations. You can also set permissions to grant or restrict access to users and experiment with more than 1,000 automations.

Business: This plan costs $19/user/month if billed monthly and $12/user/month if billed annually. It’s best for mid-sized businesses and includes an unlimited number of tasks, projects, docs, team members, advanced automation, and dashboard features.

Business Plus: This plan starts from $29/user/month if billed monthly and $19/user/month if billed annually. With this plan, you get the same privileges as the Business plan, as well as a few more exclusive features, like custom role generation, team sharing, priority support, admin training, and increased automation.

Enterprise: This plan is custom-priced and best for very large and premium businesses. For a customized quote, users need to contact ClickUp’s sales teams. With this plan, you can expect all the features in the Business Plus plan along with additional functionalities such as white labeling, enterprise API, Single Sign-on (SSO), MSA/HIPAA availability, and guided onboarding.

Jira

Currently, Jira software offers four pricing plans:

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Jira Pricing

Free: The plan is for small teams of up to 10 users. With this plan, you’ll get unlimited projects and storage (up to 2 GB). You’ll also be able to use most features, including Kanban and Scrum boards, agile reporting, time tracking, and more.

Standard: The Standard plan costs $7 per user/month. It’s best for growing teams and includes all Agile planning features. You’ll also get 250GB of cloud storage, which you can share with up to 5,000 users.

Premium: The Premium plan costs $14.50 per user/month and gives access to all features and gives unlimited storage for up to 5,000 users. With this plan, you’ll get all the features in the Standard plan as well as advanced security, scalability, unlimited file storage limit, and 24/7 customer support.

Enterprise: This plan is available upon request and is best for enterprises with global scale, security, and governance needs. With this plan, you’ll get all the features in the Premium plan along with additional features that your organization may require such as enterprise API, Single Sign-On (SSO), Password policy control, etc.

Winner: ClickUp

In terms of pricing, ClickUp is the clear winner. It offers a free plan for personal users and its paid plans are more affordable than Jira’s.

Alternatives for ClickUp and Jira

If ClickUp or Jira do not suit your needs, there are a few alternative options that you can consider.

  • Asana
  • Aha!
  • Basecamp
  • Monday
  • Notion
  • Trello
  • Wrike

Conclusion

ClickUp and Jira are both excellent project management tools. They both have their own unique qualities that make them stand out.

Based on our comparison, ClickUp is the overall winner, followed by Jira. ClickUp is an affordable yet feature-rich project management app. It’s simple to use.

However, if you need a tool that’s specifically designed for software development teams, then Jira is the better option.

Both tools offer a free plan, so if you’re not sure which one to choose, try both and see which one works best for your team.

Have you used ClickUp or Jira software before? Which features and capabilities do you like the most? Let us know in the comments below!

Also, comment below if we missed anything.  

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