Project management tools are essential for any organization, large or small.
They help keep track of deadlines, tasks, and progress of projects so everyone in the team knows what’s going on.
ClickUp and Jira are two of the most popular project management software on the market, but which one is right for you?
In this article, we’ll compare ClickUp and Jira based on the following criteria to help you decide which tool is best for your organization:
- Features
- Ease Of Use
- Integrations
- Customer Support
- Supported Platforms
- Pricing
Let’s dive in!
Table of Contents
ClickUp vs. Jira: An Overview
Before we compare both tools, let’s take a brief overview of each:
What Is ClickUp?
ClickUp is a cloud based collaboration app designed to help companies manage projects more efficiently. It offers a single space for all your work. With the software, project managers can make project plans, assign tasks to their team, and track the progress of their projects.
ClickUp’s Homepage
ClickUp enables you to track progress and action items across all your work platforms in one place. It also comes with features such as subtasks, task dependencies, and custom views that help you organize and manage your work better.
The app integrates with a variety of popular tools such as Google Drive, Trello, Slack, etc.
What Is Jira?
Jira is a software development platform used by organizations to track, manage, and report on issues related to their software projects.
Jira’s Homepage
ClickUp vs. Jira: An Overview
Before we compare both tools, let’s take a brief overview of each:
What Is ClickUp?
ClickUp is a cloud based collaboration app designed to help companies manage projects more efficiently. It offers a single space for all your work. With the software, project managers can make project plans, assign tasks to their team, and track the progress of their projects.

ClickUp’s Homepage
ClickUp enables you to track progress and action items across all your work platforms in one place. It also comes with features such as subtasks, task dependencies, and custom views that help you organize and manage your work better.
The app integrates with a variety of popular tools such as Google Drive, Trello, Slack, etc.
What Is Jira?
Jira is a software development platform used by organizations to track, manage, and report on issues related to their software projects.
Jira’s Homepage

The application offers many features for developers, such as issue tracking, agile project management, and flexible reporting. Jira provides a web-based interface for users to create, comment on, and resolve issues.
ClickUp vs Jira: A Detailed Comparison
Now that you have a basic understanding of each tool, let’s compare them based on their features, integrations, ease of use, customer service, supported platforms, and price.
Features
Both ClickUp and Jira offer different sets of features, so it’s crucial to understand what each tool offers before you decide which one to use.
ClickUp
The following are some key features of ClickUp:
- Task management: Task management is one of ClickUp’s best features that helps you stay organized and meet deadlines. It lets you manage your tasks in one place. With it, you can build task lists, add subtasks, set deadlines, and assign each task to a specific user or group of users.

ClickUp’s Task management Dashboard
When you create a new task, you can choose from private, public, and private with permissions. Also, you can assign comments to each task so that everyone knows what needs to be done at any given time.
- Kanban boards: ClickUp’s Kanban boards help you visualize your work and track progress.
- Gantt charts: Gantt charts are a type of bar chart that shows the start and end dates of tasks or phases of a project. With the Gantt chart feature, you can visualize your project plan, including all tasks and deadlines. It helps you see how each step relates to others. The main purpose of a Gantt chart is to visualize and schedule your projects.
- Collaboration and reporting: ClickUp provides collaboration and reporting features that help you work better with your team. With it, you can save time by tagging teammates in task comments, and avoid email threads by assigning new collaborators to different tasks.
Any changes you and your team make are reflected instantly on all connected devices, so you can see when others have made changes or comments.
Any changes you and your team make are reflected instantly on all connected devices, so you can see when others have made changes or comments.

If you’re running a larger team, use the team reporting tool. It helps you get an overview of what the whole team is doing, and the process percentage feature helps you identify how much work is remaining on a project or list.
- Time Tracking: This feature helps you track the time you spend on each task. The tool offers two types of time tracking: manual and automatic. With manual time tracking, you can start and stop the timer for each task. Automatic time tracking starts the timer when you begin working on a task and stops it when you’re done.
With this feature, you can add tasks to your project from the overview page or any list view. You can also create subtasks and assign them to your team members. In this way, you can break down larger projects into smaller chunks so everyone knows what they are working on. It’s time to track time once you have assigned tasks to your teammates.
Open a project and click “Time Tracking” in the toolbar at the top of the screen. Then, a pop-up window will appear where you can enter all of your hours worked for that project.
- Priorities: It is an intuitive color-coded system that helps you prioritize your tasks. With this feature, you can set the priority of each task as Urgent, high, normal, or low.

- Multiple Views: The multiple views feature lets you view your tasks in different ways. The tool offers several different types of views, including list, board, Gantt, calendar, map, timeline, etc.

Views in ClickUp
A list view lets you set priorities, a calendar view lets you check deadlines, and a Gantt view lets you check progress.
Jira
The following are some key features of Jira software:
- Bug Tracking and Issue Management: Jira software primarily focuses on issue tracking. With it, you can find, track, and record bugs related to your software development projects.
This issue tracking tool allows your team to see all the items in your backlog, including bugs and project tasks. With all issues in a single view, Jira lets teams prioritize what features or bugs they should work on during the next release.
- Agile Project Management: This feature lets you plan, track, and release the software projects to your agile teams. The tool offers several agile tools, such as scrum boards, Kanban boards, and sprints.
With scrum boards, you can track your team’s progress and stay up-to-date on the work being done. Kanban boards let you visualize your work and see what needs to be done at any given time. Sprints help you plan and track your agile projects.
- Reporting: To help you keep track of your progress on engineering projects, Jira software can generate Agile software development reports for you.

The Jira software comes out of the box with over 12 reports. They help managers to gain actionable insights into their team’s performance in real-time. Jira provides a wide range of agile reports, including burndown charts, sprint reports, velocity charts, version reports, burnup charts, and cumulative flow diagrams.
- Roadmaps: The Project Roadmap lets you create a clear vision for the product you are developing. Using it, you can segment your Development Lifecycle and assign work to individual teams. It acts as a bridge that connects all of your teams.

You can use this tool to create a timeline, direction guidelines, and a list of goals that you want to achieve. It’s a useful feature for planning large sets of stories across multiple sprints.
- Custom workflows: With custom workflows, teams can create visual representations of their processes. It helps improve accountability and transparency.
Jira’s custom workflows
Jira’s custom workflows

Aside from workflows, you can also customize other features of Jira, such as reports and scrum boards. Jira even allows developers to create custom filters using JQL (Jira Query Language). The tool integrates with 3,000+ third-party apps, which allows teams to extend the software’s functionality.
Winner: ClickUp
Here, the clear winner is ClickUp as it offers more project management features than Jira. While both tools offer great features for project management, ClickUp’s multiple views, time tracker, and priorities make it the better tool for managing complex projects.
Integrations
Integrations are important for project management tools as they help you extend the functionality of the tool. Both ClickUp and Jira offer a variety of integrations with other apps and services. Let’s take a closer look at the integrations each tool offers:
ClickUp
ClickUp integrates with a wide range of popular applications. It has over 45 native integrations. This allows you to extend the functionality of the tool and better manage your work.
Integrations in ClickUp
In addition, ClickUp integrates with over 1,000 apps and services via Zapier. The following are some of the most important integrations built directly into ClickUp. To see a full list, you’ll have to visit its websites.
- Bitbucket
- Chrome
- Dropbox
- GitHub
- Gitlab
- GoogleDrive
- Loom
- Outlook
- OneDrive
- Slack
- Timecamp
- Clockify
- Timeneye
- Promodone
- Vimeo
- YouTube
- Zoom
- Zendesk
Jira
Jira software also integrates with a wide range of popular applications and it’s more flexible. It integrates with over 3,000 other programs. Additionally, Jira’s REST API lets you integrate the tool with a wide range of applications.
Integration in Jira
Jira Software has a lot of add-ons and plugins that you can use to fit your requirements. This will help you save time and be more productive.
The following are some of the most popular ones:
- Asana
- Bitbucket
- Gmail
- GitHub
- Gitlab
- Google Drive
- Slack
- Zapier
- Zendesk
Winner: Jira
When it comes to integrations, Jira wins. It offers more integrations than ClickUp. With hundreds of add-ons and integrations, Jira software is in a league of its own and has an upper hand in the ClickUp vs Atlassian (Jira) discussion. It integrates with over 3,000 other programs and has lots of customizable plugins and add-ons.
Ease of Use
When choosing a project management software, ease of use is a crucial factor. After all, you don’t want to spend hours learning how to use the tool. Let’s see how ClickUp and Jira fare in this area:
ClickUp
ClickUp is designed to be user-friendly and easy to use. The interface is clean and uncluttered, making it easier for you to manage and organize your work.
Task on ClickUp
Since ClickUp has a high customization level, it requires a little learning curve. It offers a variety of resources to help you get started with the tool, such as video tutorials, a comprehensive user guide, and 24/7 live chat support.
Jira
Non-technical users will probably struggle with Jira. Its user interface is not the friendliest, and the setup can be a bit challenging. Although software developers and engineers won’t have a problem with Jira software, the average person will find it confusing.
Task on Jira
However, if you’re willing to put in the time to learn how to use Jira, you’ll find that it’s a powerful tool. The tool offers a wide range of documentation and training resources to help users get started.
Winner: ClickUp
When it comes to ease of use, ClickUp wins because its interface is clean and uncluttered, making it easy to use. In contrast, Jira’s user interface isn’t user-friendly and can be difficult to set up for non-technical users.
Customer Support
Any project management app should prioritize customer service so that whenever users run into issues or have any questions, they can get assistance quickly.
Let’s see how ClickUp and Jira fare in this area:
ClickUp
ClickUp company offers standard customer service and support options that include:
- FAQs/Forum
- 24/7 (Live Rep)
- Knowledge Base
- Chat
- Email/Help Desk
- Phone Support
Customer support will respond promptly to your questions via any of the available channels. The company also provides a wide range of documentation and training resources to help users get started.
Jira
Jira also offers similar levels of customer assistance as ClickUp.