ClickUp and Basecamp are two of the most popular online project management tools. Each has its pros and cons. On that account, let’s find the best option for your business based on the comparisons below.

  • Overview
  • Key similarities and differences
  • Key features
  • Pricing plans
  • Integration
  • Automation and Customization
  • User reviews
  • Customer support
  • Time tracking
  • Bottom line: Is ClickUp better than Basecamp?

Let’s proceed!

Basecamp vs ClickUp Overall Winner

While both are competent platforms, ClickUp takes a leading position thanks to superior customization, views, features and affordability.

ClickUp: Perfect for freelancers because it allows them to send or receive emails without going to the email apps. Team members can add attachments to tasks and tag others at ease.

Basecamp: Lacks vital features like tags and time tracking. The platform also has limited customization and chat management.

What Is Basecamp, and How Does It Work?

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Basecamp is an online productivity platform that provides a comprehensive toolkit for distance working. The software simplifies the way employees communicate, organize, and discuss tasks that add value to your business.

Generally, Basecamp project management concentrate on the following areas;

  • File sharing
  • Live messaging
  • Time tracking
  • Web-based text documents
  • To-do list
  • Milestone management

What is ClickUp, and How Does it Work?

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Key Similarities and Differences

Similarities Between ClickUp vs Basecamp

  • Both options offer a free version and a trial period on the paid package. Basecamp free trials run for a month, while ClickUp offers a forever plan with five workspaces absolutely free.
  • Each project management platform has a collaboration tool. This IT-based feature facilitates proper flow and sharing of information in a company.
  • Basecamp and ClickUp have a client portal that enables an organization to create tasks, track progress, and improve team communication. By viewing the project’s progress on the portal, users can enhance the quality of work and give better feedback on previous docs.
  • With Basecamp and ClickUp, you can source remarkable ideas for your projects either externally or internally through idea management.
  • In both Basecamp and Clickup, a milestone project management tool helps track tasks’ evolution and measures team performance based on specific measures. You can also reach certain milestones and prompt precise actions like project commissioning, budget appraisal, and external audit.
  • Both project management tools go an inch higher with customizable templates. These features enable multiple assignees to set projects, reports, and tasks without starting from scratch every time they log in. It also allows users to fine-tune the template structure contingent on project-specific needs.
  • Both ClickUp and Basecamp are available on Android, Windows, IOS mobile, and Macintosh desktop platforms.

Differences Between Basecamp Vs ClickUp

  • Basecamp is available in only one pricing package; the business plan. ClickUp has the advantage of two packages; unlimited and free.
  • Basecamp is a better choice for teams and non-office personnel. On the other hand, ClickUp favors small companies handling complex projects.
  • ClickUp has fewer reviews. Basecamp is more user-friendly with more reviews and a higher approval rate.
  • Basecamp is slightly expensive compared to ClickUp.

Key Features Offered

Feature

ClickUp

Basecamp

Agile Methodologies

Yes No
Client Portal Yes Yes
Budget Management Yes No
Collaboration Tools Yes Yes
Customizable Templates Yes No
Idea Management Yes Yes
Kanban board Yes No
Time and Expense Tracking Yes Yes
To-Do-List Yes Yes
Collaboration Tools Yes Yes
Portfolio Management Yes No
Resource Management Yes No
Traditional Methodologies Yes No
Expense & Time Tracking Yes No
Timeline View Yes No
Cost to Completion Tracking Yes No
Milestone Tracking YesYes
Unlimited TasksYesYes
Paid Plan YesYes
Free Plan Yes Yes

Pricing Plans

Basecamp ClickUp
Pricing Personal Free: $0

Business: $99/month or $999 annually

Free: $0
Unlimited $5/member/month
Business: $12/member/month Business plus: $19/member/month
Enterprise: Customized
Money-Back Guarantee 30 Days 30 Days

Basecamp Pricing plan

Basecamp has two pricing plans available on monthly or annual terms. Charities and non-profits should take advantage of a 10% discount on this offer.

Pro: Free Basecamp personal is ideal for light use by students, personal projects, and freelancers.

Con: A one-month money-back guarantee is only available for SSD and Web Hosting purchases. Basecamp does not offer refunds for managed or dedicated server products.

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ClickUp Pricing Plans

ClickUp’s unlimited private package amounts to $5 monthly per user. Get ready to pay $12 monthly per user for an unlimited business package. Annually, the charge for each team user is $19. There is also an enterprise package ideal for larger teams.

Pros: You can also enjoy a money-back guarantee, but the refund is only available within 30 days after purchase.

Cons: This plan limits access to integrations like Dropbox, Google Drive, and editing files.

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Winner

ClickUp is the winner because it has a competitive pricing plan, especially for small companies on a tight budget.

Integrations

ClickUp

ClickUp is more user-friendly enabling multiple users to easily track task progress and make modifications through objectives and milestones features. The milestone feature makes it possible for teams to manage tasks through easy-to-handle segmentations. That allows team members to save time and share files, knowledge bases, and wikis.

Basecamp

Basecamp works best in web-based agencies particularly in collaborating with clients and managing project deadlines. In short, this real-time communication platform keeps teams on a similar page. While the features are more suitable for traditional projects, you can integrate Basecamp with other platforms like Pipeliner CRM and ClickUp for better results. Task management and file sharing work magic in a team with this type of integration.

Winner

Overall, there is no winner since both options are compatible with Zapier integration. As a result, vendors can integrate with more than 1000 various applications such as wikis, spreadsheets, email, JIRA, Wrike, Todoist, Asana, Trello, Monday.com, and others.

Automation and Customization

Basecamp

Basecamp has a well-organized and simplified dashboard that enables users to search and automate communication better. Moreover, you can split tasks into separate projects and add members in the team. Every project on your digital workspace has a to-do list, message board, file storage, real-time chat, automated check-in queries, and documents. You can also customize the board to your liking or integrate third-party tools.

Pro: Fast and easy to use. The ability to integrate third-party tools is a plus too,

Cons: Compared to other platforms, Basecamp has limited customization features that may not favor most companies.

ClickUp

ClickUp allows users to customize or create a unique digital space that fits specific needs. The platform has customizable templates, checklists, and pre-selected statues for convenient use. There is also an automation builder that expedites workflow automation and adaptation of the team’s style into a project.

Pro: The best tool for mid-sized and small marketing teams to customize fields, spreadsheets, color themes, workflows, statuses, features, notifications, privacy, and tags.

Winner

The winner is ClickUp because it offers better customization with the automation builder and saves time plus money.

User Reviews

Basecamp

Based on users’ choices Basecamp has a 4.34-star rating and approximately 13,570 reviews.

Pro: Gives users a better chance to compare opinions from other people thus making informed decisions.

ClickUp

ClickUp has an average of 2,860 reviews and a 4.6 rating. Still, the fewer reviews on ClickUp may indicate a couple of things the company needs to improve. For example, the mobile version requires adjustments to enhance app’s performance and speed. Other areas include customer support and website control, particularly on functionality.

Winner

The winner is ClickUp. Although Basecamp has more reviews, ClickUp has a better rating which

expounds more on performance compared to other rivals.

Customer Support

Basecamp

The Basecamp customer support team spans several time zones giving vendors matchless 24/7 services. The campfire chat option allows real-time contact with teams working remotely. It also promotes the proficiency of recurring tasks. With this software, members can assign comments, hold discussions, assign tasks, and code samples.

Pro: Each project has a separate chat room. Teams can assign comments and have fun conversing with others through Basecamp.

Cons: Lacks the live support option that is crucial in the modern business world.

ClickUp

ClickUp has a fantastic chat view option that consolidates company communication into one convenient place. From this feature team members can send/receive emails, receive live support, get training and make phone calls.

Pro; ClickUp ranks high among software that provides world-class support and capabilities to real users. The service is available 24/7, including on holidays.

Winner

The winner in this category is ClickUp thanks to the live support option.

Time Tracking

Basecamp

Basecamp lacks a time tracking feature vital for the company’s healthy workflow and productivity insight.

ClickUp

With its inbuilt tracking and estimating tools, ClickUp has an upper edge. Consequently, teams can create and access more tasks. What’s more, companies can view reports and add add-ons at ease.

Winner

The winner is ClickUp due to the platform’s time tracking feature. The feature is essential for workers eager to improve their time management, either in the company or personally.  

Is ClickUp better than Basecamp?

Both ClickUp and Basecamp offer many great tools to help businesses schedule their workflows online. Basecamp usability features better suit a non-office setup like consultancy, agencies, or freelancers. Conversely, ClickUp is ideal for those working remotely. It is a relief that both tools have a free trial option. Hence, you can test them out before committing. However, keep in mind that finding the best integration, plugins, and add-ons is never easy. Thus, analyze your company’s needs, expectations, and the pros/cons of each software before making the final decision. Altogether, if you prioritize time tracking, affordability, and collaboration, ClickUp saves the day.

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