Ease of Use
Having an easy-to-use tool is vital because you never want it getting in the way of your project planning and the subsequent work.
Asana is incredibly easy to use, especially with the Kanban board interface. You can start using it right away. When you first log into Asana, you can choose from dozens of templates for your first project, including:
- Bug monitoring.
- Digital fundraising marketing campaign.
- Editorial calendar.
- Meeting timetable.
- New worker onboarding.
- Product roadmap.
Generally, most project software focuses on the project manager, but the Asana task manager and workload management feature will assist you to keep your group members from getting burned out.
In the workload tab, you can see your individual and group workload and you could assign an attempt level for each challenge.
Asana offers other languages in addition to English, making it more flexible in these areas than Airtable, which is only accessible in English.
In comparison to Asana, Airtable isn’t quite as easy to use, because it has spreadsheet functions at its core. Users will need to have some experience with using spreadsheets and entering data in them to use Airtable effectively.
Airtable provides multiple templates that can simplify the process of learning to use the software quickly.
When it comes to ease of use, Asana wins. It’s straightforward and all features are easy to access. There are no kinks to work out and it works for teams of all sizes.
Airtable comes in a close second, with the only downside being that it’s slightly more difficult to use at first.
Many cloud-based software packages integrate with third-party applications. These connectors let you share data across packages, making their use easier. In addition, the integrations provide the original software package with new functionality which makes it more useful.
Integrations in Asana
Asana has more than 150 different integrations. The Asana Integrations page allows users to sort through collections of integrations before installing any of them as part of the Asana package.
The following are some of the most important integrations built directly into Asana:
- Adobe Creative Cloud
- Google Drive
- Jira Cloud
- Microsoft Office 365
- Microsoft Teams
Integrations in Airtable
There are also many connectors in Airtable, but they aren’t as easy to set up and use as Asana’s integrations.
With Airtable, you get several pre-built connectors, including:
- Google Drive
Often, Airtable users will have to use Zapier as a middleman to gain access to the other integrations.
In this case, Asana is the clear winner as it has more than 150 native integrations. You can connect many tools to Airtable via third-party providers but the process is much easier if the tool itself is connected.
Zapier is an integration substitute between Airtable and other software. If you’re already using a tool, then you can easily integrate Asana with that tool.
Service & Support
Customer support is crucial for maintaining your project control software running. You’ll need somebody to get in touch with if there are any bugs or issues with the software.
To keep your business from grinding to a halt, know all your options such as online, one-on-one, free, and paid.
Airtable customer support
Airtable offers widespread standard customer service and support options:
- Email support for all plans.
- Knowledge base.
- Community forum.
- Online tutorials.
- Training videos and webinars.
In addition, Airtable offers telephone support or one-on-one training to customers who subscribe to its Enterprise subscription. With other plans, the knowledge base is the best choice to find answers to your questions.
Asana customer support
Asana offers similar levels of assistance to Airtable. Asana provides the following standard customer support options:
- Email assistance
- A searchable knowledge base
- Community forums
- Online tutorials
- Training videos and webinars
For customers who subscribe to Asana’s Enterprise subscription, Asana offers a personalized support option.
Asana no longer offers telephone support, therefore its knowledge base is the best choice for information, just like Airtable’s.
Airtable is the clear winner here. Both options provide outstanding customer service, but Airtable offers a little more in terms of resources. Airtable offers phone support while Asana does not.
If people get stuck, a phone call is a much faster and easier way to resolve any issues than waiting for an email or reading a support guide. Even though Asana’s community forum is incredibly helpful, it cannot compete with the benefits of phone support and one-on-one training if you need it.
Asana and Airtable have a tiny price difference, but it’s not significant until you reach the upper-middle subscription tier.
Compared to Asana, Airtable is slightly cheaper per user, and when an organization has a large number of users, this price difference expands quickly.
However, Asana offers a few more features in its middle tiers, thus making up for the difference in pricing and leaving the two packages roughly equivalent in value.
Now let’s discuss these plans in more detail.
With Asana, you can select from four distinct service packages. Both the Premium level and Business level come with a free trial period.
Basic: The free version is available at any time rather than being a free trial. The Free tier limits organizations to 15 users, but they can establish as many projects and tasks as they wish.
Premium: This plan costs $10.99 per user per month. In this premium plan, there are no limits on users, projects, or tasks.
This premium plan offers a better reporting system than the free version and more comprehensive security measures.
Business: The cost of the Business tier starts at $24.99 per month per user. This tier does not impose a limit on users, projects, or tasks.
In addition to all the features of the premium plan, it offers more views along with expanded reporting.
Enterprise: If you’re interested in Asana’s Enterprise tier, you’ll need to contact Asana for a quote. This tier includes all of the features of the Business tier as well as additional security and customer support.
Airtable also offers four different pricing options, including one that is completely free. It offers a free trial for both its Plus and Pro grades.